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Returns and postage

I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
Afghanistan: 3-8 business days
Albania: 3-5 business days
Australia: 3-8 business days
Canada: 3-8 business days
France: 3-8 business days
Germany: 3-8 business days
Greece: 3-8 business days
Ireland: 3-8 business days
Italy: 3-8 business days
Japan: 3-8 business days
New Zealand: 3-8 business days
Portugal: 3-8 business days
Russia: 3-8 business days
Spain: 3-8 business days
The Netherlands: 3-8 business days
United Kingdom: 2-8 business days
United States: 3-8 business days
North America: 3-8 business days
Europe: 3-8 business days
Australia, New Zealand and Oceania: 3-8 business days
Asia Pacific: 3-8 business days
Latin America and the Caribbean: 3-8 business days
North Africa and the Middle East: 3-8 business days
Sub-Saharan Africa: 3-8 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.